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What our customers say about us...

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David Koontz

November 3, 2026

5 out of 5 rating by David Koontz
"We thoroughly enjoy having Kristie Powell as our insurance agent. She is extremely attentive to our needs and concerns, and has excellent communication skills. We continue to be greatly appreciative of her support."
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Susan Anderson

November 2, 2026

5 out of 5 rating by Susan Anderson
"We have been customers of Kristie Powell's State Farm office for over 20 years. Why go anywhere else when they offer the best customer service, high quality and knowledgeable staff, as well as reasonable rates. They have always offered us the best experience in dealing with our insurance needs, promptly answering questions and concerns that we may have with compassion, friendliness and top notch service. If you are looking for insurance coverage, please contact her office. You won't regret it!"
We responded:
"Thank you so much for your kind words and for trusting Kristie Powell’s State Farm office for over 20 years! We’re honored to help with your insurance needs and truly appreciate your loyalty and recommendation. Providing knowledgeable, compassionate, and friendly service is always our goal. We look forward to serving you for many more years! ❤️Again, thank you! Kristie Powell & Team"
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Mohamad

October 30, 2026

5 out of 5 rating by Mohamad
"Not yet a customer yet. However this team was great helping me after walking in for claims help. This office is the place to have your insurance, they are great!"
We responded:
"Thank you so much for the 5 stars, Mohamad! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Again, thank you~Krisite Powell & Team"
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Johnny Cervantez

October 29, 2026

5 out of 5 rating by Johnny Cervantez
"You really don’t know what type of insurance agent you have until you need them during the claim process. This office provides great customer service before, during and after a claim. Hard to find this type of customer service. Highly recommend Kristie Powell and her team."
We responded:
"Johnny, thank you so much for your thoughtful review and recommendation! We’re grateful for the opportunity to support you before, during, and after the claims process. Kristie Powell and the entire team truly appreciate your trust and kind words!"
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Jim P

October 29, 2026

5 out of 5 rating by Jim P
"Kristie and her team are wonderful! They answered all my questions and addressed my concerns. They went to bat for us to get the situation resolved. The most important thing is that the care about their clients. Thank you Team Powell"
We responded:
"Thank you so much for your kind words! Kristie and the entire Team Powell truly care about our clients, and we’re grateful for the opportunity to support you, answer your questions, and help resolve the situation. Your trust means so much to us! Again, thank you. Kristie Powell & Team"
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Bryan Kelly

October 28, 2026

5 out of 5 rating by Bryan Kelly
"Carol is great. She got me started here years ago. Thank you Carol and team."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.  Again, thank you! Kristie Powell & Team"
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Doug Baucom

October 28, 2026

5 out of 5 rating by Doug Baucom
"I have been working with Kristy for a long time with all my personal and business insurance. They are great, whenever I need something rushed they are always there to help."
We responded:
"Thank you so much for the 5 stars, Doug! We truly appreciate your feedback and are always happy to help whenever you need us. Kristie Powell & Team"
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Yvonne Meakin

October 27, 2026

5 out of 5 rating by Yvonne Meakin
"I just bought a new car & needed to add it to my policy. Trisha removed my other car for me & added my new car without a hitch ... easy easy! Thank you, Trisha!"
We responded:
"Thank you so much for the 5 stars, Yvonne! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Again, thank you! Kristie Powell & Team"
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Mark Castaneda

October 27, 2026

5 out of 5 rating by Mark Castaneda
"I have been using Kristie for the last 15+ years. Kristie and her team have always taken care of my needs and made adding and removing insurance easy. Knowing I can call and ask a simple question and get an answer is why I continue to use her. I highly recommend her to anyone I come across needing insurance!"
We responded:
"Mark, thank you so much for the 5 stars, Mark! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Kristie Powell & Team~"
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Jennifer Ortiz

October 27, 2026

5 out of 5 rating by Jennifer Ortiz
"Great office! Shelby and Mallory go above and beyond and they treat you like family! 💜"
We responded:
"Jennifer, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.  Kristie Powell & Team~"
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Smith Fence Company

October 27, 2026

5 out of 5 rating by Smith Fence Company
"I have been with Christy Powell's State Farm office since 2021, and couldn't be happier with the service. The team is fantastic, but i want to give a special shout-out to Trisha and Carol. Have been incredibly helpful, patient, and quick to answer any questions I have. It is so reassuring to have such reliable and friendly people managing my insurance needs. Highly recommend this office!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Kristie Powell & Team"
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Jennifer Shattuck

October 27, 2026

5 out of 5 rating by Jennifer Shattuck
"My state farm agent retired and I am so happy my policy was transferred to Kristie Piwell. Everyone there has made me feel like they have known me for years. They are sooo nice and knowledgeable about everything insurance.."
We responded:
"Thanks so much for the amazing review, Jennifer! We really appreciate your support here with the Kristie Powell Team. Just reach out anytime if you need us - we’re here for you. Again, thank you! Kristie Powell"
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kevin miller

October 26, 2026

5 out of 5 rating by kevin miller
"Personally, professional service that show Kristi really cares about us. Not just business - she’s a friend."
We responded:
"Kevin, thank you for your kind words! Kristi truly values the relationships she builds and genuinely cares about the people she serves. We’re grateful for your trust, friendship, and continued support! Kristie Powell & Team!"
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Kevin Clark

October 23, 2026

5 out of 5 rating by Kevin Clark
"We have been clients for probably 20 yrs now. The attention to detail, the willingness to meet and review information and ability to make changes or simply ask a question has been fantastic. Kristie and her office are top notch. You can’t go wrong using Kristie for all of your insurance needs!!"
We responded:
"Thank you so much for your thoughtful review! Building genuine relationships and caring for our clients like friends is at the heart of what Kristie and our team do. We truly appreciate your trust, friendship, and continued support! Thank you again, Kevin~Kristie Powell & Team!"
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Dawn Short

October 23, 2026

5 out of 5 rating by Dawn Short
"Kristie, Carole, Mallory and all the office have always taken care of my family's and families insurance needs. They are caring, compassionate, and most of all professional. They have provided all of us with excellent service. If you are looking for a crack team of insurance personnel, you will never regret having given them a chance. We have used other groups in the past. This group is exceptional in all areas of service. I've been with Kristie over 20 years or possibly longer. Thank you guys for always treating me care. I appreciate you!!!🥰🥰"
We responded:
"Dawn, thank you so much for your heartfelt review and for trusting Kristie, Carole, Mallory, and our entire team for more than 20 years! It means the world to know that your family has consistently felt cared for and supported. We truly appreciate your loyalty and look forward to serving you for many years to come! Again, thank you~Kristie Powell"
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Jaime Pernicano

October 22, 2026

5 out of 5 rating by Jaime Pernicano
"We have been with State Farm for 25+ years. We have always had great service but this year we had to deal with replacing our roof. Kristie and Mallory went ABOVE AND BEYOND to help us. They offered roofing company referrals and stayed on top of it until we had it completed. I cannot thank them enough for their patience and assistance. I will refer them to anyone I know shopping for insurance."
We responded:
"Thank you so much for your heartfelt review and for trusting State Farm for more than 25 years! We’re thrilled that Kristie and Mallory could support you throughout the roof replacement process and help make a stressful situation easier. Your kind words and referrals mean so much to our entire team. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come! Again, thank you! Kristie Powell & Team"
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Gio Azzarello

October 21, 2026

5 out of 5 rating by Gio Azzarello
"Kristie Powell is truly beyond the greatest. She has helped not only me but multiple people I know with their insurance process of filing claims to getting new policies. If you're looking for a reliable team look no further."
We responded:
"Thank you so much for the 5 stars, Gio! We truly appreciate your feedback and are always happy to help whenever you need us.  Kristie Powell & Team"
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Phil Ostrander

October 21, 2026

5 out of 5 rating by Phil Ostrander
"Always helpful, always polite."
We responded:
"We really appreciate your 5-star review, Phil! Providing great service is always our goal, and we’re so happy to know we met your expectations.  Again, thank you! Kristie Powell & Team"
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Marie Kuhlow

October 19, 2026

5 out of 5 rating by Marie Kuhlow
"Thank you so much Kristie for all your help. It was such a pleasure doing business with you."
We responded:
"Thank you so much for the 5 stars, Marie! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Kristie Powell and team!"
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Portia Franklin

October 17, 2026

5 out of 5 rating by Portia Franklin
"Want to know that you know you are covered? If so, Miss Kristie and her team at State Farm ate your people. I was educated on the importance of knowing what you have in coverage not just looking for the “best deal” and i feel confident in moving forward with insuring my assets!"
We responded:
"Portia, thank you for the fantastic review! We’re always here to support you with your insurance needs in El Cajon.  Again, thank you! Kristie Powell and Team"
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Dorinda Radford

October 10, 2026

5 out of 5 rating by Dorinda Radford
"I can’t say enough wonderful things about Carol at State Farm! She is absolutely amazing and always goes above and beyond to make sure I’m taken care of. She is kind, caring, helpful, and always there when I need her. She makes everything so easy and makes me feel more than just a customer. Honestly she feels more like a friend. I am so grateful to have someone who genuinely cares and treats me like family. I highly recommend her to anyone looking for someone they can trust State Farm is lucky to have her!"
We responded:
" Thank you so much for your heartfelt review! We’re thrilled to hear how Carol consistently goes above and beyond to make you feel supported and cared for. Her kindness, dedication, and personal touch truly make her special, and we’re lucky to have her on our team. We greatly appreciate your trust and recommendation! ❤️Again, thank you! Kristie Powell & Team"
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Robert Shockley

October 8, 2026

5 out of 5 rating by Robert Shockley
"I love Kristie, she has been so wonderful in every aspect. I have been a customer for over 20 years. No complaints."
We responded:
"Thank you for the 5-star review of Kristie & team - we really appreciate your kind words! We are here to help anytime you need us down the road. Kristie Powell"
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Jessica Dombroski

October 4, 2026

5 out of 5 rating by Jessica Dombroski
"Excellent and fast service!! Went the extra mile to help me with all my cars. Even on vacation she was making phone calls and having he assistant do stuff! Amazing!!"
We responded:
"Wow - thank you Jessica for the amazing 5-star review! It means a lot to our team here in El Cajon to know you had such a great experience with us. Kristie Powell & Team"
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Susan Roberts-Egley

October 2, 2026

5 out of 5 rating by Susan Roberts-Egley
"I met with Kristie & her amazing team today at her State Farm location in El Cajon. When I walked into the office I was greeted warmed & loved the beautiful decor including the Jake cardboard standee. Kristie’s customer service was excellent! She carefully went over my current insurance to let me know what coverage would be more beneficial. I will recommend Kristie Powell to all my family, friends, my network, Veterans East County Alliance San Diego group, El Cajon Elks, LPG , and my Navajo Canyon women’s club. Kristie is amazing& I had a great experience today in her office."
We responded:
"Thank you so much Susan, for your thoughtful review! We’re delighted that you felt warmly welcomed by Kristie and our team—and that you enjoyed the office decor and Jake standee! It was our pleasure to review your coverage and help identify options that better fit your needs. Your recommendation to your family, friends, and community groups means the world to us. We truly appreciate your trust and look forward to serving you again! Kristie Powell & Team"
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Candy Womack

September 29, 2026

5 out of 5 rating by Candy Womack
"Kristie is the most wonderful & helpful State Farm agent I had her for years in San Diego and then I moved to Whidbey Island. I now have another State Farm agent that I’ve never even seen in 11 years. I’m down here in Southern California and had a question I came in at Kristie help me right away. this is a kind of person you want to represent State Farm. Thank you very much."
We responded:
"Thank you so much for the 5 stars, Candy! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Kristie Powell & Team"