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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela St Mars

Angela St Mars

August 31, 2026

5  out of  5
rating by Angela St Mars
"Trish has handled my insurance for more than 25 years and does an excellent job. I am so happy she had joined Kristie’s office."
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Kelly siekmann

August 31, 2026

5  out of  5
rating by Kelly siekmann
"Amazing & so helpful!!"
We responded:
"Kelly, thank you so kindly! Our entire team is honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Laura Brown

August 31, 2026

5  out of  5
rating by Laura Brown
"I've used Kristie's agency now for over 20 years - no matter who on her staff answers my call they are always friendly, professional, and efficient. Most of her staff has worked with her for years, which is also a sign of a well-run customer service business."
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Stacy Ganac

August 31, 2026

5  out of  5
rating by Stacy Ganac
"Kristie Powell’s office is amazing! They are so willing to help me out with every single thing, simple questions to important decisions. The team is so wonderful and make me feel like I am a friend, more than a client. They are so knowledgeable and quick to respond. Thank you all! The guidance and thoughtfulness they give during my interactions is one of a kind. This team is special."
We responded:
"Thank you, Stacy! We are grateful for you and your family! "
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Uncle ConradOUTDOOR

August 29, 2026

5  out of  5
rating by Uncle ConradOUTDOOR
"I found out Trish is working at this office and she has handled my insurance for years and for my parents many years before that. I switched when her previous agent retired. But now I will definitely look into switching back. Excellent service and takes care of all your insurance needs."
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Jennifer Shattuck

August 29, 2026

5  out of  5
rating by Jennifer Shattuck
"Everyone there are amazing. I haven't met Kristie in person but every time I talk to her it's like I have. I will definetly never go anywhere else."
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obediah barnett

August 28, 2026

5  out of  5
rating by obediah barnett
"Trish over at Kristie's office is amazing! She helped straighten out my auto policies that had gotten messed up with a different agents office. Not only was it effortless, she was able to help me lower my rate! Definitely recommend!!"
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tracy de la vega

August 28, 2026

5  out of  5
rating by tracy de la vega
"I was saddened when my previous office closed because I loved the staff there. However, I am delighted to see that Tricia is now working with Mrs. Powell. She has helped me over many years and has always made sure that I am well informed. She is very personable and feels like family. I recommend this office to all."
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Hector Ortiz

August 28, 2026

5  out of  5
rating by Hector Ortiz
"Trish has handled the service and processing of my insurance for years! Her service is awesome . I am so happy to hear she is now part of Kristie's team. I have had excellent assistance at this office and highly recommend them!"
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Kerri Rowe

August 27, 2026

5  out of  5
rating by Kerri Rowe
"I will NEVER switch agents again! Kristie's team was able to fix my auto policy that had gotten messed up at a different agency within a few hours.Trish made the switch seamless and effortless!! They make everything so easy and quick! Would highly recommend her team for any insurance needs!!"
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Viktor Del Toro

August 27, 2026

5  out of  5
rating by Viktor Del Toro
"I love this office. It is the best State Farm I could have gone to. Tricia is amazing and a life saver! This process felt stressful for me but Tricia explained everything to me step by step and did not mind how many questions I had. Thank you Tricia!"
We responded:
"Thank you so much for the 5 stars, Viktor! We truly appreciate your feedback and are always happy to help whenever you need us. Again, thank you for your continued trust in Tricia and the entire Kristie Powell Team~"
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Marcel Becker

August 25, 2026

5  out of  5
rating by Marcel Becker
"Kristie Powell and her entire team at State Farm are simply outstanding. From the first interaction to every follow-up, they have been professional, responsive, knowledgeable, and genuinely caring. They take the time to explain options clearly, anticipate needs, and make the entire insurance process seamless. It is truly a privilege to be their client. I cannot recommend Kristie and her team highly enough; they set the standard for what exceptional service should look like."
We responded:
"Thank you so much for the 5 stars, Marcel! We truly appreciate your feedback and are always happy to help whenever you need us. Again, thank you ~ Kristie Powell & Team"
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Eva Estrada

August 24, 2026

5  out of  5
rating by Eva Estrada
"This office is very helpful. I always enjoy the help they give me. Tricia is always helpful and enthusiastic. I appreciate all the stuff they do."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. Kristie Powell & Team~"
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Axel Victor

August 24, 2026

5  out of  5
rating by Axel Victor
"I have been debating switching to State Farm and wanted to learn more about the company. I called to get more information and was helped by Tricia. She was very helpful, detailed, and knowledgeable. I will definitely be making the switch soon."
We responded:
"Thank you so much for the 5 stars, Axel! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Kristie Powell & Team"
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Anahi Gonzalez

August 23, 2026

5  out of  5
rating by Anahi Gonzalez
"This office helps me so much. Tricia was great with customer service & guided me through my quote."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. Kristie Powell & Team~"
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Larry Adair

August 22, 2026

5  out of  5
rating by Larry Adair
"I have been a customer for over 30 years. I have had the best customer service from this office the entire time."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations.  Thank you! Kristie Powell & Team~"
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craig mclain

August 18, 2026

5  out of  5
rating by craig mclain
"Kristie and Carol are great to be in our corner for our insurance needs, along with the rest of the staff. All of them have been taking care of us for decades."
We responded:
"Thank you so much for the 5 stars, Craig! We truly appreciate your feedback and are always happy to help whenever you need us.  Again, thank you! Kristie Powell and Team~ "
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Marci Bailey

August 18, 2026

5  out of  5
rating by Marci Bailey
"State Farm recently moved me to Kristie's office and I couldn't be happier. She called and introduced herself and was personable and extremly friendly. I'm also exstatic to find out Tricia Baum is back working with State Farm and a part of Kristie's team. Trish was the only one I ever dealt with in my last agent's office of 30 years and boy did I miss her. She knows the ins and outs of everything with insurance and it's always a pleasure speking with her."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our, Kristie Powell Team here in El Cajon to know you had such a great experience and appreciate us. Again, thank you~Kristie Powell and team! "
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Scott Medinger

August 16, 2026

5  out of  5
rating by Scott Medinger
"My family and I have been with State Farm for decades and years with this office. They are always happy to answer questions, provide detailed quotes, and provide the best service I can imagine."
We responded:
"Scott, thank you for the fantastic review! We’re always here to support you with your insurance needs here with the Kristie Powell Team. Again, thank you~Kristie Powell "
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savannah perez

August 14, 2026

5  out of  5
rating by savannah perez
"Tricia was very professional, kind and courteous and answered all of my questions about updating my policy and adding a new vehicle! She truly took the time to make sure I understood the process and what my options could be for coverage. Thank you Tricia, I really appreciate your help! :)"
We responded:
"Thank you so much for the 5 stars, Savannah! We truly appreciate your feedback and are always happy to help whenever you need us. Again, thank you! Kristie Powell & Team"
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Kaiden Rivera

August 12, 2026

5  out of  5
rating by Kaiden Rivera
"Tricia was really good at communicating, she walked me through every step with my situation, would definitely recommend"
We responded:
"Thanks so much for the amazing review, Kaiden! We really appreciate your support here with Kristie Powell Team in El Cajon. Just reach out anytime if you need us - we’re here for you. Again, thank you! Kristie Powell"
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Shawna Bader

August 12, 2026

5  out of  5
rating by Shawna Bader
"Tricia is wonderful! Knowledgeable, compassionate and friendly. She goes above and beyond to make sure you are well taken care of."
We responded:
"Shawna, thank you for the fantastic review! Tricia and our entire Kristie Powell Team are always here to support you with your insurance needs in El Cajon. Again, thank you! Kristie Powell"
Profile photo of Sara Lopez

Sara Lopez

August 11, 2026

5  out of  5
rating by Sara Lopez
"I have been with Kristie Powell’s office for almost 20 years. Over the years any time I have needed assistance from Kristie or her staff they have treated me with kindness. They are knowledgeable and handle any issues or needs promptly. If you are in the market for an agent I would absolutely recommend Kristie Powell."
We responded:
"Thank you so much for the 5 stars, Sara! We truly appreciate your loyalty over the years and feedback. We are always happy to help whenever you need us. Kristie Powell"
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Ricardo Ramirez

August 10, 2026

5  out of  5
rating by Ricardo Ramirez
"Amazing service !"
We responded:
"Thank you so much for the 5 stars, Ricardo! We really appreciate your support. If you ever need anything, feel free to reach out anytime. Kristie Powell & Team~"
Profile photo of Marion St Mars

Marion St Mars

August 10, 2026

5  out of  5
rating by Marion St Mars
"I wanted to share that Tricia that is now working at Kristie Powell’s office is a wonderful Rep/Secretary for State Farm. I have known her for years and I have appreciated all the great help she has given me with my insurance . I am so glad she is working at Kristie’s office . Kristie is also awesome and I could tell from speaking with her one time so far. She and Tricia are kind and caring ladies and I know I can trust them .That is refreshing in this day and age . Thank you🙋🏻‍♀️✝️🩷"
We responded:
"Wow - thank you Marion for the amazing 5-star review! It means a lot to our Tricia, me and our entire team here in El Cajon to know you had such a great experience with us. Thank you again, we appreciate you, your business and kind words always. Kristie Powell & Team~ "